Education
2022 - 2026
Bachelor's Degree in the Art of Communications
University of Delaware
Extracurriculars:
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The New Fashion Group - Photographer
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Synergy Fashion Group - Event Coordinator
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Lovers of the Library - Member
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PRSSA - Member
Related Course Work:
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Introduction to Public Speaking
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Introduction to Public Relations
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Introduction to Marketing
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Public Relations Management
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Legal Issues in Mass Media
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Communications in Organizations
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Principles in Advertising
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Message Strategy Development
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Feature & Magazine Writing
Experience
2023 - Present
Barnes & Noble
Senior Barista
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Quickly learn and recall detailed recipes and nutritional information
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Consistently follow food safety guidelines and sanitation standards to uphold a clean and safe environment
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Highlight and recommend seasonal menu items to customers, showing consistent product knowledge and enthusiastic presentation
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Maintain a clean, organized, and fully stocked café environment, including restocking supplies and managing inventory as needed
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Provide friendly, attentive service to ensure each customer has a positive and welcoming experience from entry to exit
2021 - 2023
IceWorks Skating Complex
Front Desk Receptionist
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Administrative duties such as: phone coverage, management of hockey scoresheets and filing
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Final count of all transactions to close out the register
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Management of game results for select hockey tournaments
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Processing payments for various events
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Answer customer questions around all aspects of the rink, including: programs, events, and facility details
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Ensure maintenance of locker rooms throughout the day as well as tracking team assignments
2017 - 2022
IceWorks Skating Complex
Assistant Ice Skating Instructor
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Administrative duties such as: check-in, skater allocation, and skate rental management
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Assisted coaches in teaching and managing classes
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Advised skaters and/or parents of proper equipment
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Assessed skaters’ skills at the end of each session for appropriate level placement